About Me

Hi! My name is Lachlan and I am an IT Administrator with a strong interest in cloud administration, infrastructure, and security. Proficient in managing Microsoft 365 ecosystem, Azure tenants, Google Workspace, and Active Directory. Experienced in identity and access management, licensing, asset management, and security policy implementation. Additionally, I bring nearly two decades of experience in project management, consulting, and customer service, where I developed strong problem-solving skills and a talent for cross-functional collaboration.

Contact Details

Lachlan MacUisdean
lachlan@noctilucent.dev

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Education

Western Governor's University

B.S. in Cloud Computing (MultiCloud Track) • April 2024

* Completed rigorous coursework emphasizing advanced cloud architecture, design, deployment, and security principles.
* Acquired practical, hands-on experience with a variety of leading cloud platforms.
* Developed proficiency in data analysis, project management, Python programming, and Linux system administration.

Per Scholas

Technical Diploma in Systems and Network Support • March 2021

* Completed intensive technical training in 15 weeks, covering two years' worth of network support topics.
* Completed hands-on instruction covering core concepts and technologies in network support.
* Earned the Google IT Support Professional Certificate, CompTIA A+, and Net+ certifications.

Certifications

Microsoft Certified: Azure Fundamentals (Az-900)
Azure Administrator Associate (in Progress)
AWS Certified Cloud Practitioner
LPI Linux Essentials
CompTIA Cloud+
CompTIA Security+
CompTIA Network+
CompTIA A+
CompTIA Project+
Axelos ITIL v4 Foundations
View my Credly profile

Work

Omni Fiber

Systems Support Specialist • August 2024 - March 2025

● Administered Microsoft 365 Environment (Entra, Intune, Exchange) and managed ABM and Mosyle MDM.
● Implemented IT onboarding, provisioning, Identity and Access Managment, and licensing.
● Provided C-Suite and L1-L2 desktop support for 300+ employees and contractors.
● Conducted MS licensing and voIP usage audits, reducing annual costs by over $16,000 a year.
● Overseen IT asset ordering, documentation, and lifecycle managment.
● Updated Linux servers and scaled/reset Kubernetes clusters (Lens IDE) for dev team.

Cincinnati Hebrew Day School

IT Administrator • October 2021 - Present

● Managing day-to-day IT operations, planning, researching, and executing IT Projects. Including administration of Azure AD, MS-365, Google Workspace, and other administrative duties.
● Provide technical support on a variety of issues ranging from hardware, software, network, and account management for over 300 students and 50+ Teachers, Staff and Volunteers.
● Wrote and implemented a new and updated set of AUP and Security Policies.
● Procuring necessary equipment and supplies in accordance with CHDS policies.
● Designed and overseen installation of new network (Aruba/ FortiGate), spanning two campuses via wireless bridging.

Robert Half

IT Support Technician • August 2021 - September 2021

● Imaged (SCCM/PXE), provisioned (AD DS) and deployed laptop and desktop clients for a healthcare system.
● Migrated user data.
● Documented and managed assets.
● Completed three-month contract in half the time expected.

Noctilucent Solutions

Owner/ Consultant/ IT Support • March 2021 - Present

● Provided technical support on a variety of issues ranging from hardware, software, network, and account management for Individuals, Small Offices and Start-Ups.
● Provided on-site technical support by performing installation, repair, and preventative maintenance of workstations and networking equipment.
● Provided support to end users on a variety of issues ranging from hardware, software, network and account management.
● Provided basic network support ensuring desktop and other networked peripherals full connectivity.
● Procured necessary equipment and supplies in accordance with client needs and budgeting concerns.

Get In Touch.

Thank you so much for your time to visit my Resume and project site, I really appreciate it! If you are interested to know more or have a role you would like to discuss more, please contact me!

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